Devoted Technology – Returns & Refund Policy

At Devoted Technology, we stand behind the quality of our work and digital resources. Our goal is to provide every customer — whether a family, individual, or small business — with exceptional value and peace of mind.

Because our services and products vary in nature, our refund and return terms differ between service-based offerings and digital products.

1. Service-Based Refunds

We want you to be completely satisfied with the services you receive.

If you are not satisfied with a service provided, please contact us within 7 days of completion. We’ll review your situation and determine if a partial or full refund is appropriate.

Refunds will not be issued for:

Cancellations made less than 24 hours before a scheduled appointment

Issues arising from customer-provided hardware, software, or network environments beyond our control

Completed services where the agreed scope of work was fulfilled

We value fairness and will always do our best to reach a reasonable resolution.

2. Digital Products (Guides, Templates, and Kits)

All digital downloads — including guides, templates, and digital kits — are non-refundable once delivered or accessed.
Due to the nature of digital content, all sales are considered final.

If you experience a technical issue accessing your file (e.g., broken download link, corrupted file), please contact us within 7 days of purchase, and we’ll ensure you receive a working version promptly.

We appreciate your understanding and support in protecting the value of our intellectual property.

3. Cancellations and Rescheduling for Services

Cancellations must be made at least 24 hours in advance to avoid a service charge.

If you miss your appointment or cancel on the same day, a $50 cancellation fee may apply.

If Devoted Technology needs to reschedule due to unforeseen circumstances, you will be notified promptly, and no fee will apply.

4. Contact Us

If you have questions about this Returns & Refund Policy or need support with a recent purchase, please contact us:

📧 andrew@devotedtechnology.com
🌐 www.devotedtechnology.com