Devoted Technology – Privacy Policy

At Devoted Technology, your privacy matters to us. We’re committed to protecting your personal information and maintaining your trust. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us, or use our services.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information in the following ways:

a. Information You Provide Directly

When you contact us, schedule a service, or fill out a form, you may provide:

Name, phone number, and email address

Address or service location

Details about your technology setup or service request

Payment information (if applicable, processed through secure third-party payment processors)

b. Information Collected Automatically

When you visit our website, we may collect:

Browser type, device type, and operating system

IP address and general location

Pages visited, time on site, and referral source

Cookies or similar tracking technologies (for site performance and analytics)

You can disable cookies through your browser settings, but some site features may not function properly without them.

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries and provide requested services

Schedule, manage, and complete service appointments

Process payments and send invoices or receipts

Improve our website and customer experience

Send important updates, confirmations, or service reminders

Comply with legal obligations

We do not sell, rent, or trade personal information with third parties for marketing purposes.

3. Sharing Your Information

We may share limited personal information with:

Service partners or vendors who help us deliver our services (e.g., payment processors, scheduling tools, or email providers)

Law enforcement or legal authorities when required by law or to protect our rights, property, or safety

All third-party partners are required to protect your information in accordance with applicable privacy laws.

4. Data Security

We take reasonable administrative, technical, and physical measures to protect your information against loss, theft, and unauthorized access. This includes:

Secure data storage and transmission

Restricted access to customer information

Use of encrypted systems and secure payment processing

However, no method of transmission or storage is 100% secure. You use our website and services at your own risk.

5. Your Rights and Choices

You have the right to:

Request a copy of the personal information we hold about you

Request corrections to inaccurate or outdated information

Opt out of non-essential communications at any time

To make a privacy-related request, please contact us using the details below.

6. Children’s Privacy

While we provide family-oriented technology services, our website and online forms are intended for adults. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a minor without parental consent, we will delete it promptly.

7. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before sharing personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our site or services after changes are posted indicates acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

📧 andrew@devotedtechnology.com
🌐 www.devotedtechnology.com